Cerulean Bank — Autonomous RiskOps Mesh
Building a network of AI agents that performed fraud investigation, compliance reporting, and escalation in near real-time.
Results: 63% faster case resolution, 41% uplift in fraud detection, zero compliance breaches.
Highlights
A new operating model for risk operations.
We blended agentic intelligence with human oversight to accelerate compliance-ready decisions.
- Automated 9 manual checkpoints into a seamless agentic decision loop.
- Integrated 14 internal and external data sources with lineage tracking.
- Delivered regulator-ready audit logs with full reasoning transparency.
Timeline
Four-phase journey to intelligent autonomy.
Long-form motion narratives showcased every milestone to executives and regulators.
Phase 1 — Discovery
Risk segmentation analysis, fraud pattern mining, and compliance interviews.
Phase 2 — Agent Mesh Build
Designed investigator, compliance, and escalation agents collaborating via shared memory graph.
Phase 3 — Launch
Deployed in 3 markets with live monitoring and executive dashboards.
Phase 4 — Optimisation
Introduced adaptive policies and predictive scoring to reduce false positives by 18%.