Autonomous agents built to think and act like your best teams.
Zeptrai engineers AI agents that reason, converse, and execute across your ecosystem. We harmonise decisioning, compliance, and product craft so experiences feel human—and scale like software.
Why organisations partner with Zeptrai
We ground every engagement in measurable outcomes—eliminating bottlenecks, mitigating risk, and unlocking new revenue.
Challenges we tackle
- High-value tasks still depend on manual effort, slowing response times and customer outcomes.
- Agents deployed without guardrails risk hallucinations, data leakage, or brand inconsistency.
- Existing automations break when context changes, creating expensive human firefighting.
Zeptrai approach
- Design agent personas, governance policies, and multi-agent collaboration flows aligned to your brand.
- Engineer knowledge graphs, retrieval pipelines, and tool integrations for trustworthy execution.
- Instrument telemetry, audit trails, and human-in-the-loop checkpoints for continuous optimisation.
What you receive
Tangibles that accelerate adoption, satisfy stakeholders, and sustain momentum.
Persona playbooks and skill inventory
Knowledge graph + RAG architecture
Policy & escalation framework
Agent operations dashboard
Proven delivery rhythm
A transparent timeline with motion prototypes and executive-ready checkpoints.
Persona Design
Define agent roles, tone, and success metrics through stakeholder workshops and data audits.
Intelligence Stack
Configure embeddings, retrieval, and reasoning orchestration to reflect institutional knowledge.
Capability Engineering
Integrate tools, APIs, and action policies with supervision for safe autonomous execution.
Launch & Optimise
Roll out with telemetry dashboards, human QA, and performance tuning loops.
Stack we engineer, integrate, and operate
Carefully selected technologies that balance performance, governance, and future-readiness.
Outcomes we deliver
Reference engagements showcasing measurable business impact.
37% CSAT increase
Global CX organisation
Multi-agent concierge delivering instant resolution with compliant guardrails.
Flexible ways to partner
Whether you need a pilot sprint or an embedded squad—our models scale with you.
Pilot Pod
6-week sprint delivering a production-ready agent in one workflow.
- Persona blueprint
- Agent orchestration
- Launch support
Agent Mesh
Quarterly programme rolling out multi-agent ecosystems across business units.
- Shared memory layer
- Observability suite
- Adoption enablement
Agent Ops Retainer
Managed optimisation, model upgrades, and governance support.
- 24/7 monitoring
- Policy updates
- Quarterly innovation roadmap
Answers before we begin
Clear guidance to help you evaluate readiness, risk, and next steps.
What data sources can agents access?
We integrate structured and unstructured data—from CRMs and ERPs to document stores—using secure connectors and retrieval pipelines tailored to your access policies.
How do you prevent hallucinations?
Policy engines, grounding checks, and deterministic tool execution ensure agents only respond with verifiable context. We also log reasoning traces for auditability.
Can humans override agent decisions?
Yes. We embed human-in-the-loop controls, approval workflows, and escalation triggers so teams can intervene anytime.
Which languages do the agents support?
Agents can operate in 50+ languages, with tone and cultural nuance customisable per persona. We localise prompts, knowledge bases, and speech synthesis where required.
Do you support on-prem or private cloud?
We deploy across major clouds and self-hosted environments, integrating with your security, IAM, and compliance stack.
How is success measured?
We define KPIs—time saved, CSAT, accuracy, revenue lift—during discovery and wire telemetry dashboards to monitor performance in real time.
Ready to scope your project?
We respond within 24 hours with a curated discovery agenda and stakeholder checklist.